How can we help?
Snagd Up is a new Australian marketplace for surplus building materials, launching October 2026. If you have a question, a problem, or need a hand, get in touch — we're happy to help.
Contact us
Email our team and we'll get back to you, usually within 1–2 business days.
[email protected]Frequently asked questions
What is Snagd Up?
Snagd Up is an Australian marketplace app that connects people with surplus building materials — tiles, timber, bricks, fittings and more — to the renovators and builders who need them. Quality materials for less, and less waste.
What can I list or buy?
Whatever the job left behind — timber, tiles, sheeting, tapware, stone offcuts, fixtures and bricks, plus furniture and fittings. If it's still usable, it's listable.
What does it cost?
Listing is free. When you sell, a small fee comes out — once funds are released, you'll see the final breakdown.
How do pickup and delivery work?
Local buyers can pick up directly from the seller. Prefer to deliver? The seller can organise it and charge the buyer for delivery.
How do I delete my account?
You can permanently delete your account and data at any time. See our account deletion page for the steps, or email [email protected].
Still need help?
Email us any time at [email protected] and we'll take care of it.